My current damage-free classes – does the current insurance “wall” unauthorized?

Hello, since 07.05.2016 I am fully covered by the golf and liability insurance – first of all “Premie Light” with loaned freedom of claims discounts of my father. I transferred this to me last year to the main liability (07.05.) and with the values 11 (liability), 14 (full cascade). Since the insurance is very expensive, I would like to switch to 07.05.2021. At the end of January I requested the current freedom of claims classes for both insurance. Today came a “second execution d I would have expected 12, 15. But it says again 11, 14. Is that so correct by the insurer? I would like to have the new insurance policy taken over and the damage-free classes taken over there, of course, but without losing a year. How do I do that? Greeting Christian