Hello to you out there, for years I have been a member of ADAC without having used it. Today there was chaos with us in Bavaria. The clearance service totally failed. We live a little higher. I met a slinging car, so I had to slow down so that we did not collide. At my low speed the smooth mountain was no longer to “climb” – no chance to move forward. So it went down again, involuntarily into a sloping embankment. guan hung in the embankment and threatened to overturn. I was happy when I crawled out of the car. 5 minutes later the clearance service came – too late for me. Even he didn’t pack the mountain and had to scatter first to get up the mountain.Actually, one should sue the city. So far so good. The ADAC was informed that the Tiguan could only be recovered with a winch. The many snows prevented damage. Currently, only a restricted track can be detected, openly The ADAC says that I have to pay for the recovery myself, since neither a second vehicle was involved in the accident, nor the car was unfit for driving after the recovery.According to §16§ 16 Recovery (1) A protected vehicle has left the road in the scope of application of Europe due to a breakdown, an accident or in the course of a withdrawal (not yet in foreign ownership) and can only be carried out under special technical effort to tow or tow. Iterfahrt be made available In the general provisions of 01.08.2018 ) Recovery: A protected vehicle has left the road due to a breakdown or an accident in Germany and can only be provided with special technical effort for towing or further travel. We recover the vehicle including luggage and cargo – but not animals and commercial goods – by an ADAC contractual partner. It seems that the employees of “above” received the order a few weeks ago not to pay the recovery costs anymore. Yes, where do I live – they lay out your regulations as they want? Has anyone here had similar experiences? v.g. Uranus09