Hello municipality, VW boasts that the Phaeton has never needed a call back before. I have often wondered why there are never any calls back because of the slow crystallizing lump risks (shutting loudspeakers, fixed wipers, defective cables on the servo-case, etc.). At least, some of the safety-relevant parts are affected and VW is proven to be a serial error. Now I have found the following article: Dismissed petrol. And the last sentence makes me really stubborn… Without knowing the constructions of Bentley and VW en detail, it is more and more obvious to me that VW deliberately doesn’t make any calls back… It’s also good for image and checkout. And the satisfied (Phaeton) customer is, as you can read here again and again, anyway not necessarily primary goal at VW. Is now thinking loudly – but I’m wrong about it? Greetings Matthias p.s. And before the argument comes back: it doesn’t matter if it’s just as easy to do it before the manufacturer.