K1600GT engine damage!!!

Hello. Have there once a question and my colleague bought a BMW K1600 GT. Brand new 2weeks old. and at mileage 640 engine damage. BMW said something about nem storage damage where then the engine burst. I drove behind him. Everything was full of oil. His whole motorcycle! to his person he is 57 years old and everything else than a heizer. He drove at 100Km/h on the country road when it happened. Now BMW wants to install him a new engine. My question is, Does he have an AA right on a new bike? so he sees all this left but if my 23tsd. € expensive mopet would fly apart after 2weeks at under 1000km., I would like to have a new one… Greeting. Alex