Poor advice at Volvo

Hello, I’ve been working on the Volvo XC 90 for about 1 year now and I’ve acquired knowledge from studying brochures and the Internet before ordering. That’s why I find it terrifying to find out what hairy “information” you get from some of the alleged professionals, the regularly trained friendly at Volvo: My question (although answer is already researching): Why is there this dark cover plate on the roof? Tailgate often caused paint damage due to falling ice on the roof. Truth: Because the antenna technology is installed under this hood. In order to ensure good reception, the plate is made of a special Bayer plastic and not painted. Also the delivery of the extras after the facelift (e.g. whether the new PDC at the front also contains the silver impact cover or this has to be ordered separately) could not be answered. ehr, many consultants just don’t seem to “love” their products. Incidentally, this is not only happening at one dealer but at several. In the Hamburg area it looks quite gloomy. In my experience, the best consultant in HH is a woman (Fa. Krull, Mrs. Holthausen). Does it look better outside Hamburg ?