Reset Audi Multitronic

Hello, I have an Audi A6 s.u. with a MT that makes a bit of a bitch. I was recommended to set the adaptation values to 0. Was then at AUDI and asked the question. He thought I should do another MT diagnostic, if there was something broken, one could use Kulanz and so on. Can I put the adaptation values back with 0815 interface and VAG COM software? If so how and where do I do that? I prefer to AUDI? Stephan