2017-11-17 around 17:30 clock (unfortunately it was already dark): Around 17:30 clock in the Brüningstraße advanced with my really heavily polluted Astra. Wash program no. 4, was chosen, paid, no receipt received. Car was washed, the pre-cleaner even came out and dried the rear. (The tip for him was probably the best used money that evening …)2017-11-18 around 08:00 clock: Shock-heavy! Front-end, bonnet, roof and rear spoiler heavily scratched! I there a The operator only said very lapidar: “This is not from our plant, no idea where you got it.” A solution was not offered, after all, you don’t know where I was in the meantime. Everything else I don’t know here – everyone may get their own picture.