700 Customer Service??

Hi guys, I drive a zx9r Bj99, and want to know from you ma if it can be that a 24000km customer service can cost 700 euros. I saw nothing in the eyes of tears all the time when my Kawa dealer told me this price. But unfortunately it had to find out that he is serious! What lay down, oda you hung up for big customer service?? Oda wants to fuck me? Thanks in advance. CU