Meal !!!!!! I have been working as a dispatcher (telephone and radio) in our headquarters for almost 10 years now. In the last 1-2 years I have noticed that the relationship between the taxi staff and the clientele is getting more and more tense. Say: Aggressivity/Streiterein, Abzockerein of all kinds, disrespect for the other and and and and increase in my opinion continuously. And indeed from both parties !!! To be honest, I wonder why d is that so? Is this also true in other service sectors?? Have you ever had trouble with the taxi staff (driver/head office) or with the customer? And if so, why???? Greetings from the night shift