Hello together I picked up my new VW Polo GTI last Saturday in the car town. Unfortunately the vehicle was not completely lack-free, which unfortunately only after leaving the plant on the way home noticed. At the A-pillar is a small cut, which probably originated during the production or overpassing. (See photo) “no problem” I thought and thus got presented on Monday at the friendly. I have to say he is very nice and accommodating, unfortunately he has to said “pech had” that should have been noticed and said during the takeover. But at the moment of the takeover, of course, I was full of emotion and didn’t really pay attention to that. nevertheless asked VW a question. Let’s see what comes out of it. For me there are 2 questions: 1. VW will certainly say that I or one of my fellow drivers was. How is the legal situation? I would have theoretically 2 witnesses who could testify (and become) that nobody damaged anything at the A-pillar Is it enough for 2 witnesses to prove it? 2. How is the whole thing going with the return in 3 years (3-way-financing), can the dealer deduct something from me for this? After all, I am not to blame, nevertheless, the right to return exists only in good faith to the dealer and not in good faith. VW. Thank you very much for your assessment.