Toyota Yaris gear shift

Hello, have a question: With my new Toyota Yaris go 1. the gears really hard. You have to “reindon” the gears properly. I hope you understand what I mean 🙂 And 2. the Toyo jerks at the gear change (1st to 3rd gear). Is that also with you or do I do something wrong? At my old car has not jerked anything… Thank you for your help!!! Greetings Sil