Problem with HUK24

Hello, I’m riding a motorcycle, and I’ve been allowed to drive open for about 1 week. Now I thought that if I change the insurance from HuK-Coburg to HUK24, I’d be able to manage everything online. Insurance cover started at HuK-Coburg on 19.05.2003 to 1.11.2003 (seasonal license number 03/10), and then from 1.03.2004 to 28.06.2004 (automatic termination of HUK24 to HuK-Coburg), i.e. a total of 255 days of insurance. My problem: I was at the HuK-Coburg at 100%. Unfortunately I was rated 125% at the HUK24. Shouldn’t it be that I am now graded into the next higher SF (75%)? I have already written an email and received an answer: “We have taken the discount directly from the HUK-COBURG to the HUK24. Since the contract was interrupted for more than 180 days by the closure, only the class 0 with 125% is possible.” Well, hope you can help me and that I didn’t write too confused. Gruss KINGMING