Tires balanced out so difficult?!

Hello, I have had so many bad experiences with tyre dealers in recent years: I was repeatedly there to balance, because they just didn’t get it. Sometimes the machine also showed 0/0 and still there was an imbalance. Wheels again on the force machine and then there was 10/5 though before it was displayed 0/0! How does this come about? I would like to add a force machine to myself… Greetings Frank