Fan nozzles heated?

Does anyone know if the ceed sw my22 Gt equipment, the fan nozzles of the windscreen wiper system are heated? Have zZ only problems with the minus degrees that no wiping water comes out. Wipe water is supposedly up to – 20degree(undiluted filled) pump you hear buzzing, but no water arrives. During the day at 0 degrees everything works perfectly. Someone an idea? Greeting dupi