Hello together, yesterday we transported some things with a Renault Trafic Sprinter. Sixt called us after that and meant that the brake discs were very hot and we drove with the handbrake attached. The facts: * altogether we drove also only 22km * there was neither a briefing nor any warning lamp in the display * the familiar is sure and did not do this for the first time that she did not wear the handbrake * smelled or even saw that something smokes , we have nothing * we have completed a liability protection with an SB of 750 euros, but this would not include wear parts (that was not told to us either) Nevertheless, Sixt has now brought the car into the workshop and we would hear in about 2 weeks what got around it. We are now of course totally unsure, because they can tell you now everything possible and if necessary the brake pads/dishes were already loaded and now they take advantage of the situation. Question 1) What can we get here maximum when it comes to repair measures? Since insurance cover was included, it can be about wear parts at most or? Question 2) What is the best way to behave in the dispute now? Unfortunately, the whole thing does not fall under car or liability insurance. And there are certainly the aspects listed above that speak for us. Thank you very much.