Recently we had the following experience with the same Citan from Mercedes-Benz: We had signed up for the “testing” of our e-bikes in a MB branch to find out if our two e-bikes fit in a Citan standing and without disassembly. Before we buy a Citan/Kangoo, we would like to inform ourselves beforehand whether the car is sufficient for our purposes. Unfortunately, the “testing” failed due to an empty battery and the ignorance of the employees how to cut a The rear door opens when the car is powerless and cannot be opened by radio key. With our caddy, this simply works by key rotation in the rear flap lock, but with the Citan this was not available. In the meantime, we were able to make the test with an older Kangoo II in the familiar circle – it fits closely, but is enough because we do not have to push the front seats to the far back and the front wheels of our e-bikes can be placed in the behind the hollow. The targeted gasoline engine with automatic is unfortunately only with 0 kg. Towing load indicated, so we would have to buy a switch (1350 kg. zul.GG.) to pull our small caravan. My question to the Kangoo II owners: how to open a closed tailgate without a radio key at Kangoo II? It is unimaginable for me that there should be no mechanical solution for this (key, unlocking). LG OldFan