Do you have the problem that this USA Rollo no longer roll up.Have the cap where the lock switch is on get off,so right side if you stand in front of it,I don’t get the left side without violence.Did the rollo on the open side rotate multiple times until voltage occurs, lid with switch on it again,result does not roll up.What can/must I do to roll it up on my own again???? How do I get rid of the left side without destroying the lid??,