So I bought very chic and expensive LS on eBay and had it sent over Hermes. To my grandpa who is always at home. So I got the package, carefully unpacked and what is, a TMT is broken the cast basket. I immediately called Hermes and made a first report. So now 4 weeks and 3 letters (oppositions) later. It is of course not paid, since 1. the damage must be reported to the messengers sofrot and 2. Because the pact is insured only up to 500€ and not t 700€. If the package value is above it, they pay garnix. Although I would have demanded only 500€. Since then they only refer to the last letter. They don’t even argue that the damage does not come from you but pay DIE NCIHT. really a naughty. So if you send something. Please about the good old mail or GLS. The nzwar with the packages also not better by but are a little more crass