Benefits of the Incontrol App

Hello, I find the Incontrol app to display the location of the vehicle, the recording of the individual journeys as well as alarm activation very interesting and I also like to use it. Unfortunately in recent times not so – since it either indicates incorrect or I really have a problem with the car. Often it tells me that the doors are not locked – however, I go to the car they are locked. Recently it always says that the alarm is not active – windows and Unfortunately, the use of this app does not generate what it actually is for – to ensure more security. On the contrary, it creates uncertainty for me. Does the app not work properly or do I have a problem with the car? Who can report similar and solution approaches? PS: to the app developers (if they read it along) – I would like to get a text message if someone moved my car without a key or by others. proper use triggers the alarm system. This would be a real help and would significantly contribute to the anti-theft protection, because every 10 min can look at my mobile phone and I do not want to see if the car is still where I put it.