A little story where at the end the question arises buddy or crook??? Names are invented freely, only the story corresponds to the truth. Let’s call the dealer Andreas, the buyer we call Carsten. Carsten buys various car-hifi articles from Andreas over months. Everything goes well, the two understand each other well and both consider themselves as buddies Andreas admits Carsten also discounts on his orders!!! Then Carsten orders several high-quality C ladders, which are delivered promptly by Andreas. Unfortunately, after the installation, a cable probably has a defective one. Carsten returns the cable with the please for exchange. Four weeks pass without what happens since Andreas the cable has not sent back to the manufacturer. Carsten orders from Andreas still artificial leather and glue. In addition, Carsten (who has very little time) asks Andreas what it would cost if he incorporated the tweeters into the A-pillar. And reas makes an offer among buddies in the amount of 130,- without invoice!!! Enquiries from Carsten at various dealers result in an average price of 90,- with warranty and invoice. Meanwhile 7 weeks have passed and Carsten slowly gets angry because of the cable, leather and glue. Andreas answers that he would also be angry at the manufacturer. He doesn’t have any leather yet, only the glue could already have Carsten. Carsten answers: Why are you mad at the herst eller? The cable was around with you for the first four weeks before you sent it to the manufacturer. And as a dealer he would probably have to learn a lot about it. I don’t have to say that, buy your stuff where else answered Andreas. Carsten then called the manufacturer of the cable to explain the location to him…….and two days later the cable was from the manufacturer. Carsten did the same with the manufacturer of the leather and glue, even here everything was there after two days. for this?????? Friend or crook??? Does this dealer really not have to learn anything about it??? Greeting Mica