New Phaeton driver and a few questions

Hello Phaeton Forum, I picked up my new Phaeton today! My name is Oliver, I am 41 and have been living in Switzerland for 7 years. To the vehicle : Ezl. 10.09, 3.0 TDI, with my desired equipment. Now the hard drive does not work! I can’t save any music from the CD on it. How does it work with VW? At my BMW I was asked directly if I want to save the CD to hard drive? -In addition, the Navi does not play DVD’s! Can this be at the old software level? -Third, I can’t pair my phone, Sony Xperia Z5 Premium, can this be solved by a software update? -And finally, the Navisoftware is V5, can I update it directly to the latest V13? Merci much times, and hopefully a long time here in the forum! Greeting Oliver P.S. Next pictures after the first laundry