Servus, I am rather quiet reader, but I would like to ask a question: You read here often the following facts: TE sells car, buyer responds after a few days, complains about defects and therefore demands money or return. The following comments are also quite identical in content, because relatively quickly comes the word “guarantee exclusion”, with which apparently everything stands and falls. What I ask myself is: Does not the buyer first have to use a I have never read here that it is advisable to let the TE show evidence of all the claims, such as estimates, photos, videos or the name and address of the workshop or the lawyer in which the buyer allegedly wanted to be quite fast. The basic tenor (it seems to me at least like this) is: the GW does not have the right Closed, may pay, even if the buyer only comes up with allegations.