Hello, I would be interested in your experience with your Cit dealers. To what extent are you satisfied with – service-friendliness in sales – technical information skills – workshop competence? To make the beginning: I had so far contact with Toni Ulmen in Düsseldorf. In the service, the employees seem very friendly and accommodating. So far, there was nothing to complain about. On the contrary, the sellers were quite accommodating and flexible in finding prices. However, I have my doubts about technical information. Questions about built-in radio and AUX connection activation could only be answered unsatisfactoryly. And the workshop competence leaves a sad impression. I was already there twice because the speed-dependent volume control of the radio does not work. After both appointments I was told that the problem was solved, which was unfortunately not the case. And since no test drive had been carried out (km-stand comparison), of course, nobody could notice this either. Since I need the car for the daily drive to work, the organization of a replacement car for the day of “repair” bothers me. Since also the accommodation in the service by possibly providing a free replacement car does not really help. So, then I am curious about your experiences!