BMW X7 Energy supply at risk

Hello Community I’m asking for advice. Have a problem with my X7 40d (mildhybrid) 2022 7000km. In Italy came the message power supply at risk on the roadside stopped waiting started the electronics completely out and nothing went on. Ap towed to the BMW representative in Rimini. According to BMW Rimini the battery was unloaded and only with charging it should work again. I picked up the vehicle and went to Greece. The same is passier again With a full charge I get about 500-600km far. Both agencies did not find the error. The battery has a power of 92%. Alternator it is apparently not either. I hope for tips and advice and thank you cordially.