The story is short: my friend’s girlfriend comes by to barbecue, I’m just about to expand the child’s seat and clear it up in the basement. The friend sees the open car and takes something out of the car (doesn’t know what *grind*) and throws the door. What she hadn’t seen, the belt hung in between. The belt lock thus left a thick scratch in the frame. The friend reported the damage to her private liability insurance. r has ever contacted me and still demands information on, among other things, the insurance data of the car. What do they want with it? Are they relevant? Do they have one claim to it? Furthermore, the question is whether the vehicle had before the event damage Mägel or flaws. What do they mean? Immediately before or ever (the whole history of the car)? They also want a cost estimate from me. As a rule, the workshop wants to have money for it. Is it necessary to cover the costs or should I rather clarify this before? Can I answer this by e-mail… should also photos to it. Hach because of so much trouble and work no form no return envelope. Thank you already for your help.