Good morning! After the business assignment of my Berlin VOLVO contract workshop I was recommended by the boss of the VOLVO workshop in Zeesen (Brandenburg). The local customer service manager also proved to be competent and extremely friendly. In the meantime this workshop has now received a new VOLVO customer manager, with which I had to deal for the first time. Order was: to raise winter tyres and install an interior multifilter. At the same time I wanted to have an offer for PIRELLI summer tyres. – When I then got the offer by mail the next day, I almost fell off the chair! – One actually demanded about 400 € more than I should pay at a Berlin VOLVO workshop for the same type of tire !!! I answered the following by e-mail:After which I slowly recovered from the first shock, I am now able to answer you: Up to now I was quite satisfied with the service and the work in the car house ZEESEN. I had the feeling to be treated fairly and to be advised. But after sending this offer I am no longer so sure to lose the impression of being more than to the elderly. I would have been aware of having a good idea of buying it again.