Interior fan , air conditioning without electricity Obd without data

Woman comes home and says fan in the interior does not go and the air conditioning. So check fuses. inside 2 fuses exchanged, from socket and fan. ,no success. Then the thermo plug tested in the fan, is ok. Then the fuses checked in the engine compartment, all ok. That’s a crossfox. Now I wanted to read the car as before but it hangs the tester at 14230 on half of the measurement. Do I have more fuses? Behind the Dashboard on the top left are still relays but no fuses. Can’t ask anyone here am in the northeast of Brazil.