Lacquer bursts off at the front

Moin, unfortunately I have the problem with my Julchen year 2017 that on the front the clear varnish bursts off. After the first laundry the paint is now down to the plastic. Now I was at the dealer and they said that they have to report the Alfa Romeo in order to be able to reimburse it for the warranty. Can such a thing be that a 1 year old car has such defects? My previous vehicles (Skoda Octavia II, Audi A4 B7) were already much older when I bought and I never had such prob leme… I already read in other threads that the paint quality at Alfa is rather below average. Best regards bassnubi