451 Ventilation on=engine from

Hello guys…… the smart of my wife develops a curious life of her own.No matter when and no matter what weather or driving condition….It turns on the ventilation, no matter what stage and the car goes off,Eco lamp flashes,and can’t be started for about 10 minutes.If you try it in between times so after 2-3 minutes it goes sometimes no, sometimes you have to wait a few minutes longer until it goes on.As long as the ventilation stays off he rides completely without any problems.No plan what should be going on, maybe someone has advice where to look for the error????Thank you