Dear Volvo-Fangemeinde, on 9 June 2010 I wrote a qualified request to VOLVO Bank. The topic was to change the offer of VOLVO early on to a new vehicle. So to get to and offer – after 2 weeks then the information – is still too expensive! Responds to 100% of the statement of the VOLVO Bank, which gives me as a loyal customer a financial advantage. So a nice letter to the bank with the note the man a). The premium claim is not in line with the external appearance. I haven’t received an answer yet! I’m very disappointed that VOLVO wants to have one as a customer.