Problems with automatic opening/closing

Unfortunately, I have to ask again. That with the automatic open and close when approaching or leaving somehow does not want to work. It went exactly once briefly. After the last software update then again no more. At the beginning we created profiles for me and my wife. Here of course also easy entry activated. We then also activated both mobile phones as keys. As far as it works. With the cell phone we can open and close. Afterwards I have in the first place In the meantime, however, there are two profiles with my name. Once I created this as well as the “Tesla” profile. I assigned the mobile phone to the Tesla profile, which is in my name. If so, everything should fit. In the iPhone, I have “always set up”. Nevertheless, this doesn’t work. Can someone tell me what I’m doing wrong? AND: Where can I find the settings for the mobile phone connections in which I limp I don’t know which cell phone is standard? We didn’t have it in the Connect and wanted to do it afterwards. But I can’t get there anymore. I just can’t find the setting.