Finally I had a serious problem on a 150kW Charger. CCS cable plugged in, charge wanted to start (click), immediately error message. OK, can happen! BUT, you could not solve the cable from the vehicle any more. After felt 1000 attempts with vehicle locks, wait, press button etc., I then called the MB breakdown service. I was actually clear that there must be a score lock, but it could not really help anyone with MB car to new, we don’t know, at EQC It is somewhere in the trunk. Now they have sent the breakdown service by, in CH that is the TCS. By remote maintenance Swisscharge (GOFAST) has started the column several times again. The technician (TCS) then jammed the 12V battery, no success. Then had to call again MB, support in Maastricht. During the wait I simply played out of nonsense on the MBUX, there started the charge, logically again an error message but the vehicle has released the cable and d we were able to drive away. Subsequent loads without further problems! During the following visit to the factory, all existing updates were recorded. Finally, the note lock could be shown to me. In the trunk, open the lid on the right side wall, grab out the insulation wool, possibly, crawl in / grab the best with flashlight. Then pull the tab. Could have saved me 4h.