Good day, my parents bought a new Mokka with FlexFix (incl. adapter for 2./3. bike). They have 2 E-bikes with an axis distance of approx. 120cm. Now the following problems arise with the FlexFix: 1. The front wheel and the rear wheel are only standing with approx. 1-2 cm on the plastic rails. (strong horizontal swing occurs) 2. The straps that should hold the wheels are about 5-10cm too short. 3. The pedals cannot be properly positioned. Since they are designed to be 4. The mounting rod for the frame of the bike is extremely shaky. I don’t think it can hold the two bikes (about 45kg). Result: The bikes vary extremely in the direction of travel. Today, two Opel employees were on site and looked at it. They took 1 hour to mount the two bikes. They were still fluctuated extremely. But they said this was normal and ok! My parents extr a gave all the basic data of the bikes to the dealer, since no basic data (e.g. max axle distance of the bikes) were available to the FlexFix. The dealer said “no problem”. My dad was still at the TÜV today and he said that the system was not so safe. Now my parents would like to claim the FlexFix and exchange it for an AHK. Here the dealer now sets himself across! I find it already a strong piece that 2 men need ONE STUNDE to mount 2 bikes and this A one-man assembly is impossible! The e-bikes have wobbled very strongly in horizontal direction and in the direction of travel and did not make a sure impression. I simply believe that the FlexFix is not suitable for this size of the e-bikes. But this was not communicated at any time with my parents, although you had given the data of the bikes to the dealer. Now my parents go to a lawyer and will have to file a lawsuit! Are you so Is there any problems already known? Greetings from Lake Constance!