Hello to all EQ-Forists, I’ll introduce my car: since 4.5.22 I have been driving an EQS350, which I picked up factory-new that Wednesday, but the Sahara dust deposits in the area of various seals (ASD and RWT) indicate that the car was already standing around a little bit (its FIN is in the 12-thousander range). When I picked up the vehicle I linked it to my existing Mercedes Me account. The previous vehicle was an EQA250, which was about at the same time from my MM-Kto. was removed, the Mercedes Me Charge contract belonging to this vehicle was terminated by Mercedes-Site on 30.6.22, but still appears in my batch application. After the described vehicle MM account link I activated all available services in the MM app (on the recommendation of the customer center employee in Sindelfingen). Under the Charging category in the service management, the Mercedes Me Charge service must be activated separately:https://img.moto r-talk.de/J1UfMuAzRfSY_Wme.10.jpg To do this, you will be redirected to the Mercedes Me Charge page and, as in my case, there is already access through the previous vehicle and the above-mentioned terminated contract. Under contract, the point to add a new contract is chosen:https://img.motor-talk.de/J1UgVEOZfPWUicIe.10.jpg Now it appears to me that no FIN is available and therefore I should go to the Mercedes Me Portal and select the vehicle:https://img.motor-tal k.de/J1UgU67nTUGS8wnB.10.jpg But here I come! And now the drama takes its course! The so-called telephone support from Mercedes Me and Mercedes Me Charge have not been able to connect the FIN of my new vehicle to MM Charge for a week. I telephone several times a day, but I am constantly comforted and told that it is ‘a more complex problem’. Why the whole effort now? I would be the Ionity Unlimited option, which is well-known since Takeover day is active, also like to use. No more and no less!