“Globus” remains gray/cannot become a main user / Seat Connect login is not possible.

Hello together, we picked up our Tarraco PHEV today (on 29.09.21). Do you have to do something to make the “globus” white? First I wanted to register as a “main user”, but what always fails… first “later” I saw that the “globus” is not white. Also with my private W-Lan the registration fails. Someone an idea? Or did my dealer not “open” the car yet?