ADAC Customer satisfaction

Hello dear community! For years Subaru was always in the first place, in 2011 after Lexus in second place, also good. This fact made me very confident when buying my outback. Now I Googled once what it looks like in 2012,http://www.focus.de/…/…remium-not-only-beim-preis_aid_844704.htmlhttp://www.handelsblatt.com/…/7306298.html neither there nor on any page that has anything to do with customer satisfaction I found something from Subaru. No more car media Subaru?