I bought my new car in the above-mentioned PZ and also paid for a conversion of the steering wheel, so that it has the colour of the interior (the steering wheel heating and multi-function should stay natural and was so arranged). Then I noticed that a software for the multi-function steering wheel was missing. When I brought the car there next time the software was to be installed and the steering wheel rebuilt. After I picked up the car the color of the steering wheel was ok, but the The software was still missing and the master acted as if he didn’t know what I was talking about. He even had the cheekiness to say that the steering wheel heating was already broken from factory. I know for sure that it was going before. So a new appointment was made for the software to be installed and the steering wheel heating to be repaired. After this appointment it looks like this: the steering wheel heating is still not working. Besides, I have now even no longer a multifunction steering wheel and the steering wheel is black again. They say they have damaged a part of the airbag and now a simple black steering wheel without everything installed. Spare parts are only available in the middle of Nov.. Great! I was far better off there before I brought the car to them! I did not hear an apology or similar. The master emphasized that I would not have any damage, because it was on guarantee. (by the way I already got an invoice for the replacement car) Ädige things on my car and I shouldn’t have any harm? With this thread, I want to not only express my displeasure, but also warn of a PZ that -incompetent is – impolitely demands at its customers’ prices, which I can’t understand