VW Server cannot be reached via three SIM card

Hello, I come from Austria and in three weeks proud owner of a Phaeton gp4 with rns810 and premium hands-free function with SIM cards slot. I got a SIM card of three and entered the ap. The WLAN hotspot works perfectly, so come to the Internet. If I specify the data for the Navi on rns, he selects himself, but at the server stands then first “no connection” and after a few minutes “routing error”. Someone knows the problem and can help n? LG from Salzburg Andi