So first of all sorry if the topic was dealt with here schin. Question: Is the insurance entitled to create its own test report on its own and then calculate it? Case: I stand at a crossroads, the other drives on it at the back. So far, so good, he is guilty. KVA let, invoice/AH says sum “X” (under 2,000 teuros). Sent to the opposing verse. That attracts besides the sales stencil (that you may also, if the proof of a actually arrived reperature is missing. ) also a further sum “Y”. Reason: If I had had the repetition done in a workshop you selected, a lower amount > sum = X – Y would have come out. So they simply deduct the difference as “punishment”. And now the experts among you: Can I file a protest against it or the like and get the full sum refunded? thx already now for your answers!