Serial phone XC90 – where is the microphone installed and further questions …

Moin, I’ve had my Dickelch for 2 weeks now. I decided for an exhibition vehicle of my dealer (in order to avoid a longer waiting time). The vehicle has now ‘unfortunately’ the fixed telephone installation … The voice quality (free speech) is really schyxxx … (was already described enough here). Question: Where is ‘usually’ the microphone installed? In addition, the speaker in the left door scrapes even with the smallest basses, how do you get the cover ‘accident-free’ And first of all as the last question: RTI … Can you no longer ‘freely choose’ the scale? Thank you & Greeting Carsten