Accident with hit-and-run – HUK does not want to pay expert reports

Servus, this is what happened to my friend: someone drove her to the front left of her Audi A3 last week and then ran into a driver’s escape, so the perpetrator is unknown. My friend then went to the police and reported the damage to your car. Now it’s the case that you are insured with the HUK Coburg with the so-called workshop binding and who sent us to a partner workshop. The workshop said: We can already prepare an estimate, recommend abe r prefers to have an expert report given that the amount of damage “wide” is over 3,500 EUR. The police also estimates between 5,000 – 10,000 EUR. I then called the HUK Coburg again with the info and apparently came up with little love for the word “expertise”. I would like to hear that the HUK is responsible for the instruction and – I quote this now really literally – “an expert report is only made in case of a total damage”. I then told her that I had this sentence of yours exactly as the Let’s see what he says. The HUK refuses, because she sees herself as entitled to instruct (as a result of the workshop commitment unfortunately also at least in places correctly), to hire an expert. Do you have any tips? Should we just hire an expert and then charge the costs? The vehicle is Bj 2017, has 20,000km on the clock and has been accident-free and also financed by the Audi Bank. we like to have the amount paid to us via fictitious billing, because we know a very good Audi workshop personally well, which also professionally repairs it to us. It is just not a HUK partner workshop. We are very grateful about every help and tips 🙂