Unfortunately, I missed a flower pot during shunting on a backyard, which was fixed to a 50 cm angle iron at the height of the upper edge of the entry door of my motorhome LMC VAN 654 Basic TI. Through the contact sideways with this angle iron, three 6mm deep impressions were created on a length of 10 cm including scratches from the flower pot, which go over the entire width of the motorhome from entry door to inten in upper thirds incl. the window. The expert claims that this is a “slight damage” which could be caused by the damage caused to my insurance company, the BASLER-SECURITAS, and that a expert who is far from my residence has been instructed to determine the amount of damage. Although an expert from my home region has been inspected and described exactly to the expert in charge (i.e. 6mm deep punctures as well as scratches over the door and back top part of the side) the expert claims that it is a “light damage”. This is a four-month-old motorhome and the corresponding dealers and half-timbered workshops all explain to me in accordance with an expert of the DEKRA that for a restoration the side part has to be replaced. My insurance now requires me to have a second report at my own expense, before one then possibly initiates an expert procedure, in which the experts exchange their arguments and In my opinion, such a costly damage investigation is unreasonable and I ask all of you to give me advice on how to deal with the damage. Of course, there is no doubt that I will no longer use the insurance in the future. !