Rear window wink hangs down

Hello dear community, I have the problem that my rear windscreen wiper hangs down my C1. The problem arose when it snowed. I didn’t make the snow well enough because I was in stress. (I know, stupid of me…) It cracked and now it’s hanging down… The engine still works. I have absolutely no technical knowledge in the field of car, but could imagine that the windscreen wiper has jumped off that part, what it does with It can be rotated around 360° without any problems. Can you help me how I can control whether this is the case? Do I have to open the cover to the rear windscreen wiper motor or is it enough to work on the problem from the outside?