Unusable mobility guarantee?

Hello, I have been driving a C2 1.1 for about 1.5 years. When I bought the car, I thought that I could save myself the contributions for the ADAC because of the mobility guarantee. Somehow I had to “forget” there to cancel. In the meantime I am glad that I did not do it. On Sunday, 20.12.2009, I stayed with a defect in the middle of extreme snow drift. Well, I thought, call them and then they will For 45 minutes I was comforted that the next free employee would take care of me immediately. Then the battery of my mobile phone, especially because of the extreme cold, was almost empty and I hung up. I then called the ADAC, which was then also about 15 minutes later on and dragged my vehicle to my dealer. Whether I was screwing up the statistics of Citroen, I was pretty much indifferent at -12 degrees The C2 was my first Citroen and will also be my le le I don’t know.