Vehicle is supposed to be shut down because of slutty???

At the turn of the year I terminated the insurance contract and signed a new broker with the same insurance. Today a letter from the Landratsamt to the house fluttered, the insurance cover would have been terminated and I would not have insurance since the beginning of the year. Vehicle should be shut down if no eVB is presented until 24.2. The insurance intermediary confirmed to me that he has already transmitted the eVB to the Landratsamt twice. The first time without Confirmation, the second time the office has even confirmed the receipt. Now they will transmit this to them for the third time. What can I do about it if an authority is not able to handle such a thing? I have no influence on this process and I don’t know if this will work now the third time. The Land Council Office only told me that this is a criminal offence and there is no extension of the deadline, basta. Maybe someone with such experience? Thank you!