On the train of my Sportvan-Kauf 2019 I gave my Touran Diesel in payment. I am entitled to a compensation of 3200 € and the application online. All conditions are fulfilled. VW however did not take into account that you can have sold your car in the meantime. A copy of the vehicle letter should be uploaded, which I do not necessarily have anymore. One can also not make a statement. How dubious are the involved VW mitarb Instead, I uploaded my purchase contract, let’s see how VW reacts to it.