My steppway EZ July 2010 was at customer service. ICh bought it from a large Renault car dealership in Nuremberg. and informed me beforehand if I could do the necessary maintenance work at a small Renault car dealership in my area. In response it was on both sides YES! Now I gave it to the workshop on Thursday and picked it up yesterday (Sunday) again. On Friday I wanted to get it, but it was not yet available. so I made them lock the key and I get it with the 2t key on Sunday. I still asked if something was missing. I was sure it was all right. Well, yes. Yesterday I get the car, and the bill is on the seat. Now it says: TRAGGELENK VO RE Dejected Please have it repaired at Autohaus B****** in Nuremberg, because GUARANTEE WORK WHAT? I want to drive the car tomorrow to Italy. That’s why I have it again. This can’t be the case, can it? after 40,000km? At my father’s Opel it was also, after 200,000km and they didn’t let him drive out of the workshop anymore, because there is a danger that the tires will fall off while driving. The small workshop is now 2 weeks on holiday. and I found a private number nowhere else. otherwise I would have made them hell yesterday. Besides, it is not normal to install the new windscreen wipers with a small customer service are, right? (90€) Mine were still good. LG fanni