Hello! I ordered a VW-Passat in September 2017. The page VW-We promised me a non-binding delivery date in their 49th calendar week 2017. I planned to make my trip to Berlin with the new Passat in order to drive it in. But smeared: Although the website VW Me in mid-January 2018 still displayed the 49 calendar week 2017 undisturbed as delivery date!, also diligent phone calls did not help, the Passat remained for weeks in a distribution In Essen and I had to take a rental car with my dealer for the extended WE for 550 euros, in whose costs the dealer did not take part, but referred to VW. When I then wrote to the customer service VW, a letter came after some time, in which I was told that they did not participate in the costs of the car, “because it is not always possible to avoid delays in delivery due to production reasons” But then I was offered a nice telephone conversation, which I then gave up thankingly and rather asked here: Must it really be that one is sold, by such a useless internet portal as VW We for stupid? Is it really necessary that a new car stands for weeks in a distribution point (to save money of course) and one as customer and buyer of a really not cheap car is then screwed and remains at its expense, because a non-binding delivery term It’s a long way down with the German service landscape! If it’s been the same with VW, please answer once or help me with how to breathe air or get to his right. Happy creation and driving, Ekkimecki