Disponental gaga?

Hello guys, I wonder if your dispatchers are sometimes a little gaga. The following story happened to me. For me a freight forwarder should hoard goods. Charging time Wednesday before Easter afternoon. He didn’t manage because the factory was doing at some point and the driver was standing in the traffic jam. Now he loaded the next morning. Until here everything is normal. Now the dispo man got in the head to have to unload the cargo with me on the same day although a distance of 650 km I didn’t care, because it seemed impossible to me, that the truck could be unloaded by me until Tuesday. (to the need also on Saturday) I would not have cared. “Nö der muss muss bis 18°° unloaded”. Of course he did not manage that and my people were allowed to wait until 20°° for the truck. The poor guy was also quite fresh and came completely finished and nibbled on my yard, so that I put him in my office and put a Coffee would have helped us empty his truck. Since it is not so easy to drive and unload with me, the action took until 9.30 p.m. After that the truck was allowed to drive across Berlin. Normally I would have to complain as a company about this delay at the price to press. But I will not do so, because the truck driver gets the thing though he has fought like a man. So with this action question I asked myself what this has done.