Does the DS4 E-Tense not like cold? And does the battery spin?

Ok. The incident has been three weeks ago. Temperature at -10 degrees. In the morning (previously 10 minutes pre-climate, battery at just under 80%) start button pressed and instead of electric motor the burner wants to start immediately. WILL! However, the engine stutters, no gear can be inserted, the engine goes off and the error message appears in the picture. 4x partly repeats with waiting time in between. Always the same. Service called, ADAC comes, replacement car also. When the tow truck came, the tow truck was d I was the burner in the street when the almost new car was on the tow truck. All were behind the curtain. Also the workshop could not find out. They read out and additionally checked all plug-in and hose connections. The friendly asked still if I could not park in a garage in the cold. *hüstel* Since then the car runs without problems. Next “construction site”: I drive almost always in comfort mode. So hybrid. The battery has (yes, in winter) is the range about 30% lower) now at 100% only 22 to 24 km range? That’s not normal, right? Otherwise I can’t complain about the car. I had a DS3 crossback 3 years ago and am actually satisfied with DS and also the support.